Privacy Policy
Effective Date: January 1, 2025
1. INTRODUCTION
Welcome to MEDYACHTS ("we," "us," "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website medyachts.com.cy, use our yacht charter services, or interact with us.
If you have any questions or concerns about this policy or our practices regarding your personal information, please contact us at medyachtsofficial@gmail.com
2. INFORMATION WE COLLECT
2.1 Personal Information You Provide
We collect personal information that you voluntarily provide when you:
Make a yacht charter booking or inquiry
Register for an account on our website
Subscribe to our newsletter or marketing communications
Contact us via email, phone, or contact forms
Participate in surveys, promotions, or contests
Leave reviews or feedback about our services
This information may include:
Full name and contact details (email address, phone number)
Passport or ID details (required for maritime regulations)
Billing and payment information
Charter preferences and special requests
Dietary requirements and allergies
Emergency contact information
Medical conditions relevant to charter safety
Number of guests and their details
2.2 Information Automatically Collected
When you visit our website, we automatically collect certain information about your device and browsing activity:
IP address and geolocation data
Browser type and version
Device type and operating system
Pages viewed and time spent on pages
Referring website addresses
Clickstream data and user interactions
Cookies and similar tracking technologies (see our Cookie Policy)
2.3 Information from Third Parties
We may receive information from:
Social media platforms (if you interact with our social media pages)
Payment processors and financial institutions
Marketing and analytics service providers
Catering and service partners you've engaged through us
Port authorities and maritime regulators
3. HOW WE USE YOUR INFORMATION
We use your personal information for the following purposes:
3.1 Service Delivery
Processing and confirming yacht charter bookings
Communicating with you about your charter (confirmations, itinerary changes, weather updates)
Coordinating catering, crew, and special requests
Providing customer support and responding to inquiries
Processing payments and issuing invoices
Ensuring maritime safety and compliance with regulations
3.2 Business Operations
Managing our yacht fleet and crew scheduling
Improving our services and website functionality
Conducting analytics and business intelligence
Preventing fraud and ensuring security
Complying with legal obligations and regulations
3.3 Marketing and Communications
Sending newsletters, promotions, and special offers (with your consent)
Personalizing your experience and recommendations
Displaying targeted advertisements on social media and other platforms
Requesting reviews and feedback about your charter experience
Conducting market research and surveys
4. LEGAL BASIS FOR PROCESSING (GDPR)
If you are from the European Economic Area (EEA), our legal basis for processing your personal information includes:
Contract Performance: Processing necessary to fulfill our charter booking contract with you
Consent: You have given us permission for marketing communications and non-essential cookies
Legitimate Interests: Processing for business operations, fraud prevention, and service improvement
Legal Obligations: Compliance with maritime regulations, tax laws, and safety requirements
5. HOW WE SHARE YOUR INFORMATION
We may share your personal information with:
5.1 Service Providers
Yacht captains and crew: To deliver your charter services
Catering companies: To fulfill food and beverage requests
Payment processors: To process booking payments securely
Marketing platforms: Email service providers and advertising platforms
Analytics providers: Google Analytics and similar tools
Cloud hosting providers: For data storage and website infrastructure
5.2 Legal and Regulatory Authorities
Port authorities and coast guard (as required by maritime law)
Tax authorities and government agencies
Law enforcement and legal proceedings
Cyprus Tourism Organization and maritime regulators
5.3 Business Transfers
If MEDYACHTS is involved in a merger, acquisition, or sale of assets, your personal information may be transferred. We will notify you before your information becomes subject to a different privacy policy.
5.4 With Your Consent
We may share your information for any other purpose with your explicit consent.
6. DATA RETENTION
We retain your personal information for as long as necessary to:
Fulfill the purposes outlined in this Privacy Policy
Comply with legal, accounting, or reporting requirements
Resolve disputes and enforce our agreements
Typical retention periods:
Booking data: 7 years (for tax and legal compliance)
Marketing data: Until you unsubscribe or request deletion
Website analytics: 26 months (Google Analytics default)
Security logs: 12 months
7. DATA SECURITY
We implement appropriate technical and organizational measures to protect your personal information:
SSL/TLS encryption for data transmission
Secure cloud hosting with regular backups
Access controls and authentication for staff
Regular security audits and vulnerability assessments
Secure payment processing through PCI-DSS compliant providers
Employee training on data protection and privacy
Important: While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
8. YOUR PRIVACY RIGHTS
Depending on your location, you may have the following rights:
8.1 GDPR Rights (EU/EEA)
Access: Request a copy of your personal data
Rectification: Correct inaccurate or incomplete data
Erasure ("Right to be Forgotten"): Request deletion of your data
Restriction: Limit how we use your data
Portability: Receive your data in a structured, machine-readable format
Objection: Object to processing based on legitimate interests or for marketing
Withdraw Consent: Withdraw consent at any time for consent-based processing
Complain: Lodge a complaint with your local data protection authority
8.2 How to Exercise Your Rights
To exercise any of these rights, please contact us at:
Email: medyachtsofficial@gmail.com
Subject line: "Privacy Rights Request - [Your Name]"
We will respond to your request within 30 days. For security purposes, we may need to verify your identity before processing your request.
9. MARKETING COMMUNICATIONS
You can opt-out of marketing communications at any time by:
Clicking the "unsubscribe" link in any marketing email
Contacting us at medyachtsofficial@gmail.com
Managing your communication preferences in your account settings
Note: Even if you opt-out of marketing, we will still send transactional emails related to your bookings (confirmations, itinerary changes, receipts, etc.).
10. THIRD-PARTY WEBSITES AND SERVICES
Our website may contain links to third-party websites, including:
Social media platforms (Facebook, Instagram)
Payment processors
Partner services and vendors
Tourist information and destination websites
Important: We are not responsible for the privacy practices of third-party websites. We encourage you to review their privacy policies before providing any personal information.
11. CHILDREN'S PRIVACY
Our services are not directed at children under 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 16 without parental consent, we will take steps to delete that information.
If you believe we have collected information from a child, please contact us immediately at medyachtsofficial@gmail.com
12. INTERNATIONAL DATA TRANSFERS
We may transfer and process your personal information outside Cyprus when using trusted third-party service providers, such as:
Cloud hosting services
Website analytics tools
Email and communication platforms
Payment and booking partners
These providers may be located in:
European Union member states
United Kingdom
United States or other countries
Whenever your data is transferred outside the European Economic Area (EEA), we ensure that one of the following safeguards is in place:
Standard Contractual Clauses (SCCs) approved by the European Commission
Adequacy decisions issued by the European Commission for countries with adequate protection
Binding Corporate Rules (BCRs) or equivalent approved transfer mechanisms
These safeguards ensure your personal information remains protected according to EU and Cyprus data protection laws (GDPR).
13. INTERNATIONAL USER RIGHTS
If you access our website from outside Cyprus or the European Union, you may have additional privacy rights under the laws of your region. We will make reasonable efforts to respect such rights where applicable and consistent with GDPR.
For any privacy-related requests, please contact us at:
medyachtsofficial@gmail.com
14. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect:
Changes in our business practices
New legal or regulatory requirements
Feedback from customers and stakeholders
Improvements to our services and technology
We will notify you of significant changes by posting a notice on our website and updating the "Effective Date" at the top of this policy. Your continued use of our services after changes constitutes acceptance of the updated policy.
15. CONTACT US
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
MEDYACHTS
Location: Cyprus
Email: medyachtsofficial@gmail.com
Website: www.medyachtscharters.com
Data Protection Officer: For privacy-specific inquiries, please email with subject line "Privacy Inquiry - Data Protection"
16. SUPERVISORY AUTHORITY
If you are located in the EEA and believe we have not adequately addressed your privacy concerns, you have the right to lodge a complaint with your local data protection supervisory authority.
Cyprus Data Protection Authority:
Commissioner for Personal Data Protection
Website: www.dataprotection.gov.cy
Last updated: January 1, 2025
Thank you for trusting MEDYACHTS with your personal information. We are committed to protecting your privacy and providing you with exceptional yacht charter experiences.
